Front Desk Coordinator
Altamonte Springs, FL
Front Desk Coordinator
Full Time • Altamonte Springs, FL
Benefits:
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
Company: Disc Centers of America- Altamonte Springs
Specialty: Non-Surgical Spinal Decompression
Location: Altamonte Springs, FL
Specialty: Non-Surgical Spinal Decompression
Location: Altamonte Springs, FL
At Disc Centers of America, our mission is to deliver life-changing relief through innovative, non-surgical care. We specialize in helping patients reclaim their mobility and confidence—naturally—by using research-backed TDC Therapy and state-of-the-art decompression tables. Our goal is to provide a safe, effective alternative to surgery for those suffering from chronic back, neck, and disc pain.
Job Summary
We are seeking a highly motivated, detail-oriented, and patient-focused Front Desk Coordinator to be the welcoming heart of our clinic. You will play a critical role in the patient’s journey, ensuring an exceptional experience from their first interaction through the completion of their care plan.
We are seeking a highly motivated, detail-oriented, and patient-focused Front Desk Coordinator to be the welcoming heart of our clinic. You will play a critical role in the patient’s journey, ensuring an exceptional experience from their first interaction through the completion of their care plan.
Key Responsibilities
- Patient Welcome & Flow: Greet patients with a warm smile, manage the check-in/out process, and maintain a high-energy, professional office atmosphere.
- Scheduling: Manage patient appointments across all phases of care using our practice management software.
- Communication: Answer and return calls professionally, follow up with new patient leads, and build strong rapport to guide patients through their onboarding.
- Financial Management: Collect payments, manage financial accounts, and clearly educate patients on care plans and financial expectations (insurance vs. self-pay).
- Administrative Support: Maintain accurate patient records, request medical records (MRIs, history), and ensure compliance with HIPAA guidelines.
- Internal Marketing: Assist with social media content and patient engagement initiatives to support office growth.
Qualifications & Skills
- Experience: 1–2 years in a medical front desk or administrative role preferred.
- Communication: Superior verbal and written skills with an ability to connect with people and empower them to reach their health goals.
- Technical Proficiency: Comfortable with multi-line phone systems, MS Office, and Electronic Health Record (EHR) systems.
- Mindset: Energetic, confident, and team-oriented personality who genuinely cares about patient outcomes.
- Detail-Oriented: Highly organized with the ability to multitask in a fast-paced wellness environment.
Benefits
- Competitive hourly pay (typically $16–$20/hr depending on experience).
- Opportunities for bonus potential and professional growth.
- Employee discounts on wellness products and complimentary chiropractic care.
- Paid Time Off (PTO) and paid holidays.
Compensation: $20.00 per hour
At Roach Spine and Disc Center, we take pride in assisting our chiropractic patients with cultivating a healthy lifestyle change. Through our natural principles and solutions, our patients can achieve optimum health, longevity, and complete wellness.
We tailor a specific plan to meet each patient’s needs, goals, and specific medical and / or physical conditions, and we offer excellent alternative treatments to common health problems and injuries. If you are suffering from an injury, pain, or other health problem, our doctors and chiropractic staff are ready to offer you same-day relief, uncovering the underlying cause of the pain or discomfort.
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